Frequently asked questions
how can i place an order?
Please fill out the form HERE to set up a consultation with Master Craftsman, Isaac Chetrit.
what are the shipping costs?
Shipping cost is the responsibility of the client and dependent on location and speed of the shipping as requested by the client. We will work with you to find the option that best fits your needs and budget. We do require additional insurance.
We also offer local pickup for clients in the DMV area.
where are the materials from?
Our materials (leathers, threads, and hardware) are sourced from accredited and the highest quality producers from around the globe. Our materials also vary dependent on the clients’ specific needs. If you prefer alternative materials, we will work with you to ensure we find a material that makes you happy and meets our quality standard.
what is the allotted time frame for a bespoke project?
Each bespoke project requires its own specific time frame due to the specificity of our materials sourced, project design and dimensions, and our clients needs. We are committed to giving you exactly what you want without sacrifice.